Terms of Service

Spacia B.V.

Last updated: February 2026

Effective date: February 2026

1. Introduction and Scope

1.1 About These Terms

These Terms of Service ("Terms") govern your access to and use of Spacia ("Service"), an AI-assisted website development platform operated by Spacia B.V. ("we," "us," or "Spacia").

By creating an account or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1.2 User Status

These Terms apply differently depending on whether you are a Consumer or Business User:

• Consumer: A natural person acting for purposes outside their trade, business, craft, or profession.
• Business User: Any user acting for purposes related to their trade, business, craft, or profession, including legal entities.

During registration, you must confirm your status. Certain rights in these Terms apply only to Consumers as required by EU law. Business Users acknowledge that consumer-specific protections do not apply to them, except where mandatory law provides otherwise.

1.3 Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use after the effective date constitutes acceptance.

If you are a Consumer and disagree with changes, you may terminate your subscription before the changes take effect without penalty. Changes will not apply retroactively to disputes arising before the change date.

2. About Spacia B.V.

Spacia B.V.
De Nieuwe Erven 3, Unit 14124
5431 NV Cuijk, Netherlands

Chamber of Commerce (KvK): 98795198
VAT ID: NL868646507B01

Contact:
Email: contact@spacia.ai
Response time: Within 5 business days

Complaints:
To file a complaint, email contact@spacia.ai with subject line "Complaint" and include your account details and description of the issue. We will acknowledge receipt within 48 hours and provide a substantive response within 14 days.

3. Eligibility

You must be at least 16 years old to use the Service. If you are between 16 and 18 years old, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

By using the Service, you represent that:

• You have the legal capacity to enter into a binding agreement.
• You are not prohibited from using the Service under applicable law.
• The information you provide is accurate and complete.

We may suspend or terminate accounts with false or outdated information.

4. The Service

4.1 Service Description

Spacia provides an AI-assisted platform that enables users to:

• Describe website requirements in natural language.
• Generate production-ready code through AI technology.
• Preview and iterate on generated websites.
• Deploy websites to hosting providers.

4.2 AI Technology Disclosure

The Service uses artificial intelligence technology. When you use Spacia's generation features, you are interacting with AI systems powered by large language models. This disclosure is provided in accordance with Article 50 of Regulation (EU) 2024/1689 (EU AI Act).

The AI technology:

• Generates code based on your natural language inputs.
• May produce different outputs for similar inputs.
• Has limitations and may produce errors, bugs, or suboptimal code.
• Does not have awareness, understanding, or judgment.
• Processes your inputs to generate outputs but does not "understand" your intent.

4.3 Service Limitations

The Service is provided "as is." AI-generated outputs are tools to assist your development process, not finished products. You are responsible for reviewing, testing, and validating all generated code before use.

We do not guarantee:

• Uninterrupted or error-free service availability.
• That AI outputs will meet your specific requirements.
• That generated code will be secure, bug-free, or production-ready without review.
• Compatibility with all hosting environments or third-party services.

5. Account Registration

To use certain features, you must create an account. You agree to:

• Provide accurate, complete, and current information.
• Maintain the security of your account credentials.
• Notify us immediately at contact@spacia.ai of any unauthorized access.
• Accept responsibility for all activity under your account.

You may not share account credentials or allow others to access your account. Each user must have their own account.

6. Acceptable Use

6.1 Permitted Use

You may use the Service to create websites and web applications for lawful purposes in accordance with these Terms.

6.2 Prohibited Use

You agree not to:

Illegal Activity

• Use the Service for any unlawful purpose or to promote illegal activity.
• Generate content that violates applicable laws or regulations.
• Use the Service to infringe intellectual property rights of others.

Harmful Content

• Generate malware, viruses, or malicious code.
• Create phishing sites or fraudulent content.
• Generate content that is defamatory, harassing, threatening, or promotes hatred.
• Create content that exploits or harms minors.

System Abuse

• Attempt to reverse-engineer, decompile, or extract source code from the Service.
• Circumvent usage limits, access controls, or security measures.
• Interfere with or disrupt the Service or other users' access.
• Use automated means to access the Service except through our official API.
• Systematically extract data or outputs to build competing products.

Misrepresentation

• Impersonate others or misrepresent your affiliation.
• Use the Service to generate misleading or deceptive content.
• Remove or obscure AI-generated content disclosures where legally required.

6.3 Content Moderation

We reserve the right to review, remove, or disable access to content that violates these Terms. Content moderation may involve automated systems and human review. If we take action against your content, we will notify you with reasons and provide information about appeal procedures.

6.4 Reporting Illegal Content

If you believe content created using our Service is illegal, you may report it to contact@spacia.ai with:

• Your contact information.
• Location (URL) of the content.
• Explanation of why the content is illegal.
• Declaration of good faith belief.

We will acknowledge receipt, review the report, and notify you of our decision with reasons and redress options.

7. Subscriptions and Payment

7.1 Plans and Billing

The Service offers free and paid subscription plans. Paid plans are billed in advance on a monthly or annual basis. Current prices are displayed in your account dashboard and on our website.

7.2 Payment Processing

Payments are processed by Stripe. By subscribing, you authorize us to charge your payment method for recurring fees until you cancel. You are responsible for keeping payment information current.

7.3 Taxes

Displayed prices exclude VAT and other applicable taxes unless otherwise stated. The applicable tax rate will be shown at checkout based on your location. You are responsible for any taxes based on your jurisdiction, except for taxes on our income.

7.4 Price Changes

We may change prices with at least 30 days' notice before your next billing cycle. You will be notified by email. If you do not agree to the new price, you may cancel before the new price takes effect.

7.5 Failed Payments

If payment fails, we will notify you and retry the charge. If payment remains unsuccessful after 7 days, we may suspend access until payment is received. We will provide at least 3 days' notice before suspension.

8. Consumer Right of Withdrawal

This section applies only to Consumers.

8.1 Your Right to Withdraw

Under EU consumer protection law, you have the right to withdraw from your subscription within 14 days of purchase without giving any reason.

8.2 Waiver for Immediate Access

Because Spacia provides immediate access to digital content, we will ask you at checkout to:

1. Expressly consent to immediate performance of the Service during the withdrawal period; and
2. Acknowledge that by requesting immediate access, you lose your right of withdrawal once the Service has been fully performed.

Both consents are separate and require your active confirmation. We will not pre-select these options.

If you provide both consents, your right of withdrawal expires when you first use the AI generation features. If you do not provide these consents, your access will begin after the 14-day withdrawal period.

8.3 How to Withdraw

To exercise your withdrawal right (if not waived), send a clear statement to contact@spacia.ai before the 14-day period expires. You may use this model form:

To: Spacia B.V., contact@spacia.ai

I hereby give notice that I withdraw from my contract for the provision of the Spacia service.

Ordered on: [date]

Name: [your name]

Address: [your address]

Date: [today's date]

Signature (if sent by post): [signature]

8.4 Effects of Withdrawal

If you withdraw before using AI generation features, we will refund all payments within 14 days using the same payment method.

If you consented to immediate access, used the Service, and then withdraw within 14 days, you must pay an amount proportional to what has been provided until you communicated your withdrawal, compared to the full coverage of the contract.

8.5 Confirmation

After you subscribe, we will send confirmation to your email including:

• Confirmation of your consent to immediate performance (if given).
• Confirmation of your acknowledgment of withdrawal right loss (if given).
• Contract details and these Terms.

9. Refunds (All Users)

9.1 Consumer Refunds

Consumer refund rights are governed by Section 8 above and applicable EU consumer protection law.

9.2 Business User Refunds

For Business Users, fees are non-refundable except:

• If we terminate your account for reasons other than your breach, we will refund prepaid fees for the unused portion on a pro-rata basis.
• Where required by applicable law.

9.3 Requesting a Refund

To request a refund, contact contact@spacia.ai with your account details and reason for the request. We will respond within 14 days.

10. Cancellation

10.1 How to Cancel

You may cancel your subscription at any time through your account settings at https://spacia.ai/settings/subscription or by emailing contact@spacia.ai. Cancellation is available through the same method as signup.

10.2 Effect of Cancellation

Cancellation takes effect at the end of your current billing period. You retain access until then. We do not provide partial refunds for unused time within a billing period, except as required by law for Consumers.

10.3 Data After Cancellation

See Section 17 (Account Termination) for information about your data after cancellation.

11. Your Content

11.1 Ownership

You retain all rights to content you upload, input, or create using the Service ("Your Content"), including:

• Your prompts and instructions.
• Assets you upload (images, text, files).
• Code you write or modify manually.
• Your account information.

11.2 License to Us

You grant Spacia B.V. a limited, non-exclusive, worldwide, royalty-free license to host, store, process, and display Your Content solely to:

• Provide and operate the Service.
• Generate AI outputs based on your inputs.
• Improve the Service (using only aggregated, anonymized data).

This license terminates when you delete Your Content or close your account, except for:

• Backups retained for up to 30 days.
• Aggregated, anonymized data that does not identify you.
• Content you have made public.

11.3 Your Responsibilities

You represent that:

• You have all necessary rights to Your Content.
• Your Content does not violate these Terms or third-party rights.
• You have obtained necessary consents for any personal data in Your Content.

You are solely responsible for Your Content and any consequences of sharing it.

12. AI-Generated Output

12.1 Nature of AI Output

The Service uses artificial intelligence to generate code, designs, and other outputs ("AI Output"). AI Output is generated based on your inputs processed through large language models.

12.2 Ownership of AI Output

Subject to these Terms and your subscription status, we assign to you all rights we hold in AI Output generated from your prompts, to the extent permitted by applicable law.

Important IP Notice: Under current EU copyright law, works must reflect a human author's "own intellectual creation" to receive copyright protection. AI-generated content without substantial human creative input may not be copyrightable and could be in the public domain. The more creative control, selection, and arrangement you contribute, the stronger your potential copyright claim.

We make no representation or warranty that AI Output is copyrightable, protectable, or that you will have exclusive rights to it.

12.3 Third-Party IP Risks

AI models are trained on existing code and content. AI Output may inadvertently:

• Resemble or reproduce publicly available code.
• Include patterns similar to copyrighted works.
• Contain code subject to open-source licenses (including copyleft licenses like GPL).

You are solely responsible for:

• Reviewing AI Output for potential IP issues before use.
• Checking for open-source license obligations.
• Ensuring AI Output does not infringe third-party rights.
• Conducting appropriate code review and security audits.

We do not indemnify you for IP claims related to AI Output content.

12.4 No Warranties for AI Output

AI Output is provided without any warranty. We do not guarantee that AI Output:

• Will function correctly or as intended.
• Is free from errors, bugs, or security vulnerabilities.
• Is fit for any particular purpose.
• Does not infringe third-party rights.
• Complies with any specific legal or regulatory requirements.
• Is accurate, complete, or reliable.

12.5 Your Responsibility

You must review, test, and validate all AI Output before use, especially before deployment to production environments. You assume all risk associated with using AI Output.

Recommended practices:

• Code review all generated output.
• Run security scans and vulnerability assessments.
• Test functionality thoroughly.
• Review for open-source license compliance.
• Do not deploy unreviewed code to production.

13. Third-Party Services

13.1 Integrations

The Service integrates with third-party services including:

• Hosting providers: Vercel, Netlify, and others.
• Code repositories: GitHub, GitLab.
• Payment processors: Stripe.
• AI model providers: Anthropic, OpenAI.
• Authentication providers: Various OAuth providers.

13.2 Third-Party Terms

Your use of third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services and do not guarantee their availability, security, or performance.

13.3 Authorization

When you connect third-party accounts, you authorize us to access and use information from those services as necessary to provide the Service. You may revoke access at any time through your account settings or the third-party service.

14. Data Processing and Privacy

14.1 Privacy Policy

Our collection and use of personal data is governed by our Privacy Policy, incorporated into these Terms by reference.

14.2 Data We Process

To provide the Service, we process:

14.3 Your Data Rights

Under GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your data ("right to be forgotten").
• Restrict processing in certain circumstances.
• Data portability (receive your data in structured format).
• Object to processing based on legitimate interests.
• Withdraw consent where processing is based on consent.

To exercise these rights, contact contact@spacia.ai. We will respond within one month.

14.4 Automated Decision-Making

The Service uses AI to generate outputs based on your inputs. This processing:

• Is necessary for contract performance (providing the Service).
• Does not produce legal or similarly significant effects on you.
• Can be reviewed by requesting human assessment of specific outputs.

14.5 International Data Transfers

We transfer data outside the European Economic Area to provide the Service, including to AI model providers in the United States.

These transfers are protected by:

• EU-US Data Privacy Framework certification (where applicable).
• Standard Contractual Clauses (2021/914) approved by the European Commission.

You may request a copy of the applicable transfer safeguards by contacting contact@spacia.ai.

14.6 Data Processing Agreement (Business Users)

If you are a Business User and Spacia processes personal data on your behalf (e.g., your end users' data in websites you create), you may require a Data Processing Agreement under Article 28 GDPR. Contact contact@spacia.ai to request our DPA.

Our data processing terms and vendor DPAs are available in the Data Processing Terms.

14.7 Cookies

We use cookies and similar technologies as described in our Cookie Policy. Non-essential cookies require your prior consent. You can manage preferences through our cookie banner or browser settings.

15. Intellectual Property

15.1 Our Intellectual Property

The Service, including its design, features, documentation, branding, underlying technology, and AI models, is owned by Spacia B.V. or our licensors and protected by intellectual property laws.

These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described herein. You may not:

• Copy, modify, or create derivative works of the Service.
• Use our trademarks without permission.
• Reverse-engineer our technology.

15.2 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use that feedback for any purpose without obligation to you.

15.3 Open Source

The Service may include open-source software components governed by their respective licenses. A list of open-source components and their licenses is available upon request.

16. Suspension

16.1 Grounds for Suspension

We may suspend your access to the Service if:

• You breach these Terms.
• Your account poses a security risk.
• Your account is used for fraudulent or illegal activity.
• Required by law or legal process.
• Your payment is overdue.

16.2 Notice

Except in urgent cases (security threats, legal requirements, fraud), we will provide at least 24 hours' notice before suspension with reasons and opportunity to address the issue.

16.3 During Suspension

During suspension:

• You cannot access the Service.
• Your data remains stored.
• Billing may continue or pause depending on suspension reason.
• You may still export Your Content upon request.

16.4 Lifting Suspension

Contact contact@spacia.ai to resolve the issue causing suspension. We will restore access promptly once the issue is resolved.

17. Account Termination

17.1 Termination by You

You may terminate your account at any time by:

• Using the account deletion feature in settings.
• Emailing contact@spacia.ai.

17.2 Termination by Us

We may terminate your account:

• Immediately if you materially breach these Terms.
• With 30 days' notice for any other reason.
• Immediately if required by law.

For non-urgent violations, we will provide notice and reasonable opportunity to cure before termination.

17.3 Effect of Termination

Upon termination:

• Your right to access the Service ends.
• Your subscription is cancelled (refunds per Sections 8-9).
• You should export Your Content before termination.

17.4 Data Retention After Termination

After termination:

After 30 days, we will permanently delete Your Content unless legally required to retain it. You may request earlier deletion by contacting contact@spacia.ai.

17.5 Data Export

Before termination, you may export Your Content and AI Output through the Service's export features. After termination, you may request an export within 30 days by contacting contact@spacia.ai.

17.6 Survival

Provisions that by their nature should survive termination will survive, including: intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution.

18. Disclaimers

18.1 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

18.2 AI Output Disclaimer

We specifically disclaim all warranties regarding AI Output, including any warranty that AI Output will be accurate, complete, secure, non-infringing, or fit for any purpose.

18.3 Consumer Rights Preserved

If you are a Consumer in the European Union, you have statutory rights that cannot be excluded by contract.Nothing in these Terms affects:

• Your statutory warranty rights under the Digital Content Directive (2019/770).
• Your right to remedies for non-conforming digital content.
• Any other mandatory consumer protections under EU or Dutch law.

For Consumers, disclaimers in this section apply only to the extent permitted by applicable law.

19. Limitation of Liability

19.1 Exclusion of Certain Damages

To the maximum extent permitted by law, Spacia B.V., its officers, directors, employees, and agents will not be liable for any:

• Indirect, incidental, special, consequential, or punitive damages.
• Loss of profits, revenue, data, goodwill, or business opportunities.
• Cost of substitute services.
• Damages arising from your use of AI Output.
• Damages arising from third-party services.

This applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if we were advised of the possibility of such damages.

19.2 Cap on Liability

Our total aggregate liability for all claims arising from or related to these Terms or the Service will not exceed the greater of:

• The amount you paid us in the 12 months before the claim arose, or
• EUR 100.

19.3 Exceptions

The limitations in this section do not apply to:

• Liability that cannot be excluded under applicable law.
• Death or personal injury caused by our negligence.
• Fraud or fraudulent misrepresentation.
• Gross negligence or willful misconduct (opzet of grove schuld).
• Our obligations under data protection law.

19.4 Consumer Protections

If you are a Consumer in the European Union, statutory remedies and liability protections under EU consumer law apply and cannot be limited by these Terms. This includes liability for:

• Non-conformity of digital content under the Digital Content Directive.
• Breach of pre-contractual information duties.
• Any liability that mandatory law prohibits excluding.

19.5 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the disclaimers and limitations in this section, which allocate risk between us and form an essential basis of the bargain.

20. Indemnification

20.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Spacia B.V. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

• Your use of the Service in violation of these Terms.
• Your Content.
• Your use of AI Output (including IP claims related to your use).
• Your violation of any third-party rights.
• Your violation of applicable law.
• Websites you deploy using the Service.

20.2 Indemnification Process

We will:

• Notify you promptly of any claim.
• Provide reasonable cooperation in defense (at your expense).
• Allow you to control the defense, provided you do not settle without our consent if settlement would impose obligations on us.

20.3 Consumer Limitation

If you are a Consumer, this indemnification obligation applies only to claims arising from your intentional misconduct or gross negligence in using the Service.

21. Dispute Resolution

21.1 Informal Resolution

Before initiating formal proceedings, you agree to contact us at contact@spacia.ai to attempt to resolve any dispute informally. We will attempt to resolve disputes within 30 days. Most disputes can be resolved this way.

21.2 Governing Law

These Terms are governed by the laws of the Netherlands, without regard to conflict of law principles.

For Consumers: If you are a Consumer residing in the EU, you also benefit from mandatory protections of your country of residence. Nothing in these Terms deprives you of those protections.

21.3 Jurisdiction

For Business Users: Any disputes that cannot be resolved informally will be submitted to the exclusive jurisdiction of the competent courts in Amsterdam, Netherlands.

For Consumers: You may bring proceedings in the courts of the Netherlands or in the courts of your EU country of residence. We may only bring proceedings against you in the courts of your country of residence.

21.4 Alternative Dispute Resolution

If you are a Consumer in the EU, you may use the European Commission's Online Dispute Resolution platform:

https://ec.europa.eu/consumers/odr

You may also contact an approved ADR entity. For digital services disputes in the Netherlands, you may contact Stichting Geschillencommissies voor Consumentenzaken (SGC).

22. General Provisions

22.1 Entire Agreement

These Terms, together with our Privacy Policy and any DPA, constitute the entire agreement between you and Spacia B.V. regarding the Service and supersede all prior agreements.

22.2 Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in effect. The unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.

22.3 No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision. Any waiver must be in writing.

22.4 Assignment

You may not assign or transfer these Terms or your rights under them without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, with notice to you.

22.5 Force Majeure

We are not liable for any failure or delay caused by circumstances beyond our reasonable control, including natural disasters, war, terrorism, strikes, government actions, pandemic, or internet or infrastructure failures. If a force majeure event continues for more than 30 days, either party may terminate without liability.

22.6 Notices

To you: We may send notices to the email address associated with your account. You are responsible for keeping your email address current. Notice is effective when sent.

To us: Notices should be sent to contact@spacia.ai or by post to our registered address. Notice is effective when received.

22.7 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights, except that our officers, directors, and employees may enforce limitations of liability and indemnification provisions.

22.8 Language

These Terms are drafted in English. If translated, the English version prevails in case of conflict.

22.9 Headings

Section headings are for convenience only and do not affect interpretation.

23. Contact Us

For questions about these Terms, the Service, or to exercise any rights:

Spacia B.V.
De Nieuwe Erven 3, Unit 14124
5431 NV Cuijk, Netherlands

Email: contact@spacia.ai

For data protection inquiries: contact@spacia.ai (subject: "Data Protection")

For complaints: contact@spacia.ai (subject: "Complaint")

EU Online Dispute Resolution: https://ec.europa.eu/consumers/odr

24. Summary of Key Terms

This summary is for convenience only. The full Terms above govern.

By using Spacia, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Spacia B.V. — KvK 98795198 — VAT NL868646507B01